Leadership Source Performance
Leadership Source is serious about quality assurance. Our reputation is only as good as our last executive placement. While the ultimate testament to our performance is the business performance of successful candidates over time and the length of tenure of these candidates, in the near term, it is customer satisfaction with the search process that builds our business one search at a time.
Since 2008, our partners have engaged an external communications firm to interview our clients, successful candidates, and final slate candidates to provide feedback about their customer service experience. This insight is compiled and used to improve our operational processes, enhance our consultants’ performance, and to focus our quality service initiatives.
Top 6 Reasons Clients Engage our Services
Hear What Our Clients Say
“The interactions were always good. The company was very professional, and yet they have a bit of “down hominess” that makes them attractive to deal with. They really want to understand who you are, and what you’re looking for, and they work well with the client.”
-CEO, Colleges & Universities
“I appreciated their professionalism and how they handled the process, with respect and discretion. They were very careful to not put the candidates at risk. You really had a sense that you could trust them.”
-Board Chair, Healthcare
“We had never used an executive search firm before and were unsure what to expect and whether they would truly understand what we needed in a CEO. They put themselves in our shoes, researched our business and found us a CEO whose background was very different than what I first thought we would need. However, he is turning out to be exactly what we needed to move our company to the next level.”
-Chair, Manufacturing Company in Leadership Succession
Contact us today to discuss your organization’s needs.